The pace of change is accelerating and it has implications for every market sector. As referenced in this article by the University of NSW, the Institute for the Future’s Future Work Skills 2020 report predicts that within 10 years, ‘new smart machines will enter offices, factories and homes in numbers we have never seen before. They will become integral to production, teaching, combat, medicine, security and virtually every domain of our lives.’ 

Machines will be performing more and more functions but there is a need for people to focus on the things machines don’t do well – critical, creative and innovative thinking, and genuine engagement with others.

How can humans co-work with their AI counterparts and combine automation, data and personal and EQ skills to deliver the best outcomes?

What does expertise mean in an automated world, AGSM, UNSW April 26, 2017 


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